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Operations

Customer Success Manager

Remote (Africa)Full-timeCompetitive + Equity

About the Role

Be the voice of our users. Help patients and doctors get the most out of Meditech24, gather feedback, and work with product teams to improve the platform.

Requirements

  • 3+ years in customer success or support
  • Excellent communication skills in English
  • Experience with support tools (Intercom, Zendesk, etc.)
  • Empathy and patience when dealing with users
  • Problem-solving mindset

Nice to Have

  • Additional African language skills
  • Healthcare industry experience
  • Experience in a startup environment

Apply Now

Ready to join our team? Send your application and we'll get back to you within a week.

Apply via Email

Or send your CV to careers@meditech24.co.za