Frequently Asked Questions
Find answers to common questions about Meditech24
Meditech24 is a telemedicine platform that connects patients with verified doctors across Africa for online video consultations. You can consult with a doctor from anywhere using your smartphone or computer.
We currently operate in South Africa, Nigeria, Kenya, Ghana, Tanzania, Uganda, Rwanda, Ethiopia, Egypt, and Morocco. We're continuously expanding to serve more African countries.
Yes, we take security very seriously. All video consultations are end-to-end encrypted, and we comply with data protection laws including POPIA (South Africa), NDPR (Nigeria), and the Kenya Data Protection Act. Your health information is stored securely and only shared with your healthcare providers.
You can use Meditech24 on any device with a camera and internet connection - smartphones, tablets, laptops, or desktop computers. We also have mobile apps for iOS and Android.
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